About Niagara Hot Tubs

Niagara Hot Tubs Showroom

Niagara Hot Tubs is a family owned and operated business, serving the Niagara Region and the surrounding area for 20  years. We are committed to providing high-quality spas, accessories, chemicals and spa installation for all budgets.

Owners Mike and Debbie Goch and the Niagara Hot Tubs staff take pride in offering custom spa solutions for everyone with excellent customer service before, during and after the sale. When you join our client family, you can rest assured that you are more than just a number. We get to know each person who walks through our door, creating a relaxed atmosphere, assisting you in all aspects while you create your very own oasis.

Whether you are looking for a relaxing hydrotherapy spa experience or the perfect party tub with state-of-the-art features perfect for entertaining, we will help find the best hot tub to meet your needs.

We are looking forward to working with you and your family in your spa purchase and to build a relationship you can trust and rely on for years to come!

We believe in quality products, outstanding customer service and in building relationships with our clients that last a lifetime.

 

 

Meet the Niagara Hot Tubs Team

Debbie, Niagara Hot Tubs

Debbie Goch

Debbie and her husband Mike have owned and operated Niagara Hot Tubs for over 20 years. After over 14 years working for a major financial institution, Debbie ventured into the world of entrepreneurship, using her extensive experience in customer service to build relationships with customers at Niagara Hot Tubs that is second to none.

Debbie knows there is nothing more satisfying than seeing the smile on someone’s face when they purchase a new hot tub. She loves to help make the decision-making process easy and takes pride in supporting her customers during the entire experience.

Richelle, Niagara Hot Tubs

Rachelle Mastroianni

Rachelle has been a sales associate at Niagara Hot Tubs for the past 12 years but has been working in the spa industry for more than 16 years. Rachelle loves the personal side of the business at Niagara Hot Tubs, helping families find the perfect hot tub to create their own backyard oasis.

Doug, Niagara Hot Tubs

Doug Lynch

With a background in sales, Doug knew he would fit in with the Niagara Hot Tubs sales team and has been with us for 3 years. Doug brings over 30 years of sales and customer service experience to the team. He will be able to find spa solutions for every budget, whether they want a hot tub for leisure, entertainment or hydrotherapy.

We Work With

Our Response to COVID-19

Mandatory Mask Policy

Niagara Hot Tubs is excited to announce that we have now fully reopened. Please note, that in accordance with by-law regulations, face masks/coverings are now mandatory. For the safety of our customers, team and community, we respectfully ask that wear a mask or face covering before entering. We are also continuing enhanced sanitation and physical distancing protocols in-store. We appreciate your understanding. Please contact us on our website or call us at 905-684-0770 if you require any further information.

Water Testing

We are also pleased to be continuing to offer water testing. Simply collect a sample in a clean container and bring it to us. If you require a routine check, you can continue to email us with a photograph of your test strip at info@niagarahottubs.com.

Chemical & Water Treatment Product Pickups

For those not comfortable entering the store, we will continue to offer contactless curbside pick up. Please call us or fill out the form on our website to place your order.

Learn more about how we can help here!